The customer is a stranger
from @gerrymcgovern
It’s rude to ask your customers too much, too soon. Some great insights.
The customer is a stranger
from @gerrymcgovern
It’s rude to ask your customers too much, too soon. Some great insights.
Web-Analytics and User-testing: “What five users can tell you that 5000 cannot”
(measuringusability.com) (via @IATV)
New article: The Small Print – Writing UI Instructions – 12 tips for writing in-context UI instructions
Checkout optimisation: 17 posts to help improve conversions
(from @Econsultancy via @Pod1) #ux
Do you need a random sample for your usability test?
Some problems with user testing are not exclusive to #ux